Recall Information

Giant is committed to developing technologies that offer you the most satisfaction. For quality and safety reasons, we may need occasionally to repair or replace a water heater’s component or even the entire water heater. Here is some information on inspection, repair, or maintenance of certain models of water heaters as well as the actions you should be taking.

E-mailrecall@giantinc.com

Canada’s EnerGuide program for energy-using products is a rating and labelling system that allows consumers to find the most efficient product in their class. It provides verified data about a product’s energy performance.

The CSA certification indicates that our products have been evaluated by a formal process involving examination, testing and follow-up inspections. It also indicates that Giant products complies with applicable U.S., Canadian and/or international standards for safety or performance.
Giant’s Quality System is
ISO 9001-2015 certified.
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